Get Started

Benefits of Travel Insurance

Medical expenses
up to RM300,000 (without COVID-19 coverage)
Personal accident
up to RM300,000
Baggage & personal effects loss/damage
up to RM5,000
Travel delay
up to RM3,000
Loss of travel documents
up to RM5,000
Travel Easy Leaflet
img
img
img

CASHLESS Hospital Admission

For emergencies, call 24/7 Europ Assistance 03-76283650 for payment-free hospital admission.

*Applicable to PLUS plan only

author

More Savings When You Buy Early

15% Early Bird + 15% Provider Discount

author

Why Purchase Travel Insurance Early?

In addition to 15% Early Bird discount on your premium, purchasing your travel insurance early ensures that you're covered for trip cancellation before your flight.

author

Malaysia's Most Preferred Travel Insurance

You won’t have to pay first if you're hospitalized overseas (unlike other insurance) Just contact Europ Assistance (+603 7628 3650) for the Guarantee Letter and enjoy hospital admission without financial worries.

See the FAQ for more information.

  • • Travel Delay: Up to RM3,000
  • • Baggage Damage: Up to RM5,000
  • • Baggage Delay: Up to RM1,000
  • • Loss of Travel Documents: Up to RM5,000

  • • Medical Expense (Individual): Up to RM300,000
  • • Medical Expense (Family): Up to RM900,000
  • • COVID-19 Medical Expense: Up to RM250,000
  • • Hospital Allowance: Up to RM10,500
  • • 15% Online Discount
  • • 15% Additional Online Discount if you purchase 30 days before departure (Early Bird)

Please refer to the Policy Wording for the full list of Travel Easy benefits.

Travel Insurance for
Life's Unexpected Journeys

Comprehensive protection for trip cancellations, medical emergencies,
lost baggage & more - wherever you go.

Secure Your Journey

Product Info

  • • COVID-19 coverage applies ONLY to International Travel and does not include Domestic Travel (within Malaysia).
  • • COVID-19 coverage is only applicable for COVID Plus Plan and COVID Lite Plan.
  • • Both COVID Plus and COVID Lite Plans automatically include the benefits under the Basic Plan.

Benefit(s) Sum Insured (RM)
Individual Family
Medical Expenses
(Covid-19 Stage 3-5 treatment)
Up to 250,000
CASHLESS Hospital Admission Service Available 		Up to 750,000
CASHLESS Hospital Admission Service Available
Trip Cancellation
 Up to 5,000 Up to 15,000
Trip Curtailment
 Up to 5,000 Up to 15,000
Hospital Income
 Up to 10,500
(350 per full day) 		Up to 31,500
(350 per full day)
Emergency Overseas Evacuation & Repatriation
 Up to 500,000 Up to 1,500,000
Compassionate Visit
 Up to 5,000 Up to 15,000
Bereavement Allowance
 Up to 5,000 Up to 15,000
Benefit(s) Sum Insured (RM)
Individual Family
Medical Expenses
(Stage 3 – 5 overseas treatment)
up to the first 30 days of trip duration
Up to 100,000 Up to 300,000
Emergency Overseas Evacuation & Repatriation
Up to 500,000 Up to 1,500,000
Note: The above benefits list are non-exhaustive. Please refer to the policy wording for full list of benefits under the policy.

Basic Plan benefits are automatically attached to COVID Plus and COVID Lite plans and can also be purchased as a separate plan. Basic Plan itself does not include COVID-19 Coverage.

Benefit(s) Sum Insured (RM)
Individual Family
Medical Expenses Reimbursement
Cashless Overseas Hospital Admission
Up to 300,000 Up to 900,000
Personal Accident
 Up to 300,000 Up to 900,000
Travel Delay
INSTANT flight delay claims payout
Up to 3,000 Up to 9,000
Trip Cancellation
 Up to 20,000 Up to 60,000
Trip Curtailment
 Up to 18,000 Up to 54,000
Loss/Damage to Baggage & Personal Effects
(excess RM50 per Insured Person)
Up to 5,000 Up to 15,000
Baggage Delay
 Up to 1,000 Up to 3,000
Baggage Damage By Common Carrier
 Up to 250 Up to 500
Loss of Travel Documents
 Up to 5,000 Up to 5,000
Missed Departure
 Up to 500 Up to 1,500
Emergency Medical Evacuation
 Up to 500,000 Up to 1,500,000
Home Care
 Up to 3,000 Up to 3,000

These benefits apply to domestic travel (within Malaysia). Domestic insurance does not include COVID-19 coverage.

Benefit(s) Sum Insured (RM)
Individual Family
Medical Expenses Reimbursement
Up to 25,000 Up to 75,000
Personal Accident
 Up to 150,000 Up to 450,000
Travel Delay
 Up to 600 Up to 1,800
Trip Cancellation
 Up to 5,000 Up to 15,000
Trip Curtailment
 Up to 5,000 Up to 15,000
Loss/Damage to Baggage & Personal Effects
(excess RM50 per Insured Person)
Up to 1,000 Up to 3,000
Baggage Delay
 Up to 200 Up to 600
Baggage Damage By Common Carrier
 Up to 150 Up to 450
Missed Departure
 Up to 300 Up to 900
Emergency Medical Evacuation
 Up to 100,000 Up to 150,000
Note: The above benefits list are non-exhaustive. Please refer to the policy wording for full list of benefits under the policy.

Travel Easy does not cover these countries:
Afghanistan, Belarus, Cuba, Democratic Republic of Congo, Iran, Iraq, Israel, North Korea, Russian Federation (including Crimea), Somalia, Sudan, Syria, Ukraine and Zimbabwe.

How to Get Cashless Hospital Admission

Simple steps to admit to hospital

01

Contact Europ Assistance (+603 7628 3650) before admission; otherwise, charges may apply.

02

Provide your IC/Passport No for verification.

03

A declaration form will be issued for your acknowledgment.

04

Upon signing the declaration form, Europ Assistance will provide the hospital with a Guarantee Letter.

05

In the event of requiring medical transportation, Europ Assistance will coordinate with the hospital to ensure your needs are met.

How to Submit Claim

Claiming Made Easy

Click on 'Download Claim' button.
Download Claim
Submit the claim form along with the supporting documents to cs@metafin.com.my
Your claims will be submitted to the insurer for assessment.

Frequently Asked Questions (FAQs)

Everything You Need to Know

Travel Easy is a comprehensive travel insurance plan for individuals and families travelling within Malaysia or internationally for business or leisure purpose.

If you need to be hospitalized overseas while travelling, you can obtain a Guarantee Letter that ensures you don’t have to pay for the medical bills first (which can be very expensive). Just follow these easy steps:

  • • Contact Europ Assistance (+603 7628 3650) before hospital admission (otherwise charges may apply).
  • • Provide your Identification Card (IC) or Passport number for verification.
  • • A Declaration Form will be issued for your acknowledgement.
  • • Upon signing the Declaration Form, Europ Assistance will provide the hospital with a Guarantee Letter.
  • • If medical transportation is required, Europ Assistance will coordinate with the hospital to ensure your needs are met.
Important Notes
  • • Europ Assistance is the officially appointed Third-Party Travel Administrator.
  • • Cashless Hospital Admission Overseas benefit is only available under the COVID Plus Plan.
  • • This benefit does not require additional premium and is available automatically with COVID Plus Plan.

Malaysian citizen or Permanent Resident of Malaysia or holder of a work permit, employment pass, dependent pass, long-term social visit pass, or student pass issued by the relevant authorities in Malaysia which is valid at the time of issuance of this Policy and who is legally residing in Malaysia.

  • • Adults: 18 – 80 years old
  • • Child: 30 days – 21 years old (unemployed and unmarried)
  • • Between ages 18 – 21, individuals who are employed and/or married are considered adults
  • • A child must always be part of a Family plan and cannot be covered in an Individual policy.
  • • Senior travellers (56 – 80 years old) cannot be part of a family plan and can instead purchase an Individual or Group policy.

Yes, both COVID Plus and COVID Lite plans have COVID-19 related benefits plus basic plan benefits e.g. personal accident, luggage delay and etc.

Please refer to the Schedule of Benefits in the Policy Wording for further details.

No, currently COVID-19 coverage only applies to international travel under COVID Plus and COVID Lite plans.

A family plan is suitable for married adults and their legal children.

  • • Maximum 2 adults married to each other
  • • Maximum 10 children of the adults
  • • Minimum 1 parent and 1 child in a family plan
  • • A family plan cannot consist of adults only or children only
  • • Senior travellers (56 – 80 years old) cannot be part of a family plan
  • • Age limit for family plan:
  • • Adult: 18 – 55 years old
  • • Child: 30 days – 21 years old (unemployed and unmarried)
  • • A family will share one insurance policy

Will you be travelling regularly in the coming year? You can purchase an Annual Cover that covers all your trips for a period of 12 months. Save time and money, and travel worry-free!

  • • Coverage duration per leisure trip: 30 days (worldwide travel)
  • • Coverage duration per business trip: 90 days (worldwide travel)
  • • For Domestic travel, the duration of cover is 30 days for each leisure or business trip
  • • Annual Trip insurance does not include COVID-19 coverage
  • • One Way Trip is not covered under Annual Cover

One Way Trip: 72 hours from the first arrival date at the Country of Arrival, OR, upon checking in at point of immigration for travel outside of Country of Area, whichever comes first.

Return Trip: 180 consecutive days for an overseas trip, 45 days for domestic travel

Annual Trip: 30 consecutive days for an overseas leisure travel trip and 90 consecutive days for an overseas business travel trip; 30 days for domestic travel

If you are travelling to multiple countries within the same trip, you can be covered under one policy. Simply enter the furthest country that you will be visiting to get your plan quotation.

You need to purchase 2 separate plans, one for domestic travel and another for overseas travel.

You may email to cs@metafin.com.my to inform on the changes immediately.

You can find the claim guides right here on this page — just scroll up!
For questions and enquiries, contact us here cs@metafin.com.my

Please submit your claim within 30 days of you becoming aware of an incident or loss leading to a claim.

For loss or damage caused by theft during the trip, a report must be made at the nearest police station or relevant authorities within the jurisdiction where the incident took place within 24 hours of the incident. You must also notify the relevant airline authorities of missing luggage at the scheduled destination point and to obtain a property irregularity report.

Single Trip Cover:

  • a. Full premium will be refunded if the trip is cancelled due to unforeseen circumstances before departure, and no claim is made for travel or cancellation charges.
  • b. No premium refund if the trip is cancelled due to unforeseen circumstances and claims for travel or cancellation charges have been approved.
  • c. No premium refund if you cancel the policy due to reasons other than unforeseen circumstances prior to the date of departure.
  • d. No refund is allowed for cancellation of policy after commencement of insurance
Unforeseen Circumstances refers to:
  • • Your death or the death of an immediate family member ; or
  • • Bodily Injury or sickness that requires treatment by a medical practitioner which results in that medical practitioner certifying in writing that you or an immediate family member is unfit to begin or continue the trip; or
  • • Unexpected outbreak or strike, riot or civil commotion arising out of circumstances beyond your control.
Annual Cover:
  • • You will be charged the premium in accordance with the scale of refund if You cancel your Annual Cover Policy after commencement of insurance.
  • • No premium refund if the Annual Cover Policy is cancelled and a claim has been approved or an event occurred that may result in a payable claim.

No, you must purchase travel insurance before your scheduled departure.

Please purchase your insurance as early as possible to enjoy the Trip Cancellation benefit. Trip cancellation benefit will only be reimbursed if you purchase the insurance at a minimum of 7 days prior to commencement of your trip.

Unfortunately, any amendments or changes must be made prior to your departure from Malaysia. Your insurance will be effective the moment you depart from Malaysia. No amendment/extension can be made after that.

Yes, Negative RTK/PCR test results taken within 72 hours prior to Scheduled Flight is a requirement for benefits under COVID-19 Coverage unless this is not part of the testing & quarantine procedure imposed by the government of the destination country at the time You travel into the Country of Arrival.

Requirements to enter other countries may change from time to time. Please ensure that the benefits provided for in your Travel Easy insurance (especially related to COVID-19) meets the entry regulations for the countries you are travelling to.

You can request changes by emailing to cs@metafin.com.my

Show More

Important Documents

Travel Easy PDS Travel Easy Policy Wording Travel Easy Nomination Form

Disclaimer: MetaFin is a neutral digital platform, serving solely as a facilitator and marketplace and not a product provider. MetaFin facilitates listings independently offered by licensed corporate insurance and takaful agencies, and other service providers directly to end users. MetaFin does not endorse, or manage any insurance or takaful products. Each corporate agency is fully responsible for its own product content, compliance, and transactions conducted through the MetaFin platform. Participating agencies must comply with Financial Services Act 2013 (FSA) and/or the Islamic Financial Services Act 2013 (IFSA) by Bank Negara Malaysia (BNM). Tune Insurance Malaysia Berhad is a member of PIDM. The benefit(s) payable under eligible product is protected by PIDM up to limits. Please refer to PIDM’s TIPS Brochure or contact Tune Insurance Malaysia Berhad or PIDM (visit www.pidm.gov.my).